There are certain situations where only partial refunds are granted (if applicable)Īny item not in its original condition, is damaged or missing parts for reasons not due to manufacturer / supplier errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer unless otherwise instructed by Spares Direct. To complete your return, we require a receipt or proof of purchase. Please ask if you are unsure if you can return your goods.

Goods including but not limited to printed circuit boards, control boxes, chemicals, hazardous materials, flammable liquids or gases. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Goods are non-returnable after this period. All products must be inspected within 24hrs. This is however is at the companies discretion. Items installed/fitted without professional understanding IE Oftec/SafeGas Registered Installer certificates, invalidate any warranty of said item bought.

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