Click the Group Name, then click the Settings tab.In the navigation, click User Management then Group Management.Sign in to the Zoom web portal as an administrator with the privilege to edit groups.To enable Waiting Room for all members of a specific group:

(Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.Note: If Guest participants only is enabled, you can also enable the option to allow internal participants (users on the account), to admit guests from the waiting room if the host is not in the meeting.

If not logged in, they will have an option to log in. Guest participants only: Only participants who are not on your Zoom account or are not logged in will be admitted to the waiting room.All participants: All participants joining your meeting will be admitted to the waiting room.Select who you want to admit to the waiting room.If a verification dialog displays, choose Turn On to verify the change. Note: If the setting is disabled, click the Status toggle to enable it. Navigate to the Waiting Room option on the Meeting tab and verify that the setting is enabled.In the navigation menu, click Account Management then Account Settings.Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.To enable Waiting Room for all users in the account: Licensed user for customizing waiting room.All meetings with your personal meeting ID (PMI).Use a webinar practice session as an alternative. If the Waiting Room option is enabled, join before host will not work for that meeting.

You can also customize the waiting room screen with your own logo, title and description. Participants will see the following screen when joining a meeting with Waiting Room enabled: You can send all participants to the waiting room when joining your meeting or only guests, participants who are not on your Zoom account or are not signed in. As the meeting host, you can admit attendees one by one or hold all attendees in the waiting room and admit them all at once. The Waiting Room feature allows the host to control when a participant joins the meeting.

Zoom room setup